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Frequently Asked Questions

Updated over a week ago

Q: Can I create a private event?

A: Absolutely! When creating your event, just toggle the "Private Event" option. Private events will not be displayed on the Explore Page and can only be accessed by users with the event URL.

Q: How do I invite people to my event?

A: In the "Guests" tab of event management, you can invite people via email, past guest lists, groups, Google contacts or even upload a CSV file.

Q: Can I change the date of my event after creating it?

A: Yes! Go to the "Info" tab in event management and update the date and time. All registered guests will be notified.

Q: How do I set up tickets for my event?

A: Head to the "Registration" tab in event management. You can create different ticket types, set capacities, and connect to Stripe for paid events.

Q: Can I offer both free and paid tickets for the same event?

A: Absolutely! You can create multiple ticket types for a single event, including a mix of free and paid options.

Q: Is there a fee for using the paid event feature?

A: We don't charge extra for paid events, but standard Stripe processing fees will apply. Check Stripe's current rates for details.

Q: Can I change a free event to a paid event after I've created it?

A: Yes! You can add paid tickets to your event at any time. Just remember, this won't affect anyone who's already registered with a free ticket.

Q: Who can create a broadcast?

A: Only the Host or Creator of the event.

Q: Can I include images in my broadcast?

A: Yes! Broadcasts support both text and images.

Q: How do I notify guests via email?

A: When creating a broadcast, check the box under the message box to notify:

- All guests

- Only Confirmed Attendees

Q: Can Featured Guests or Guests create broadcasts?

A: No—they can only view the broadcasts in real time.

Q: What happens if I try to broadcast after the event ends?

A: You won’t be able to send updates. Broadcasts must be sent during a live or upcoming event.

Q: How can I (Host) ask a question during an event?

A: Click the “Ask Question” button on the right-hand side of the Q&A page.

Q: Can I ask a question anonymously?

A: Yes! Featured Guests and Guests can choose to post questions anonymously by toggling the “Post Anonymously” option while submitting their questions.

Q: How do I upvote a question?

A: Just click the upvote button next to the question. Questions with more upvotes will be higher on the list when the Host chooses the "Most Popular" question listing.

Q: Who can answer questions during the event?

A: Only the Host and Featured Guest(s) can answer questions, based on the preferences set by the host.

Q: Can I edit a question after I’ve posted it?

A: Yes, but only your own questions. Click the three dots next to your question and select “Edit” to make changes.

Q: Can I delete a question I asked?

A: Yes! You can delete your own question at any time by clicking the three-dot menu next to it and selecting “Delete”. Hosts can delete any question submitted during the event.

Q: What happens to Q&A after the event ends?

A: You can still see all the questions asked during the event and continue to ask new questions until the event host disables the Q&A.

Q: Can I reply to someone else's question or answer?

A: You can comment on questions only if the host has enabled commenting. Depending on the settings, commenting may be limited to the Host, Featured Guest, or both.

Q: Who can access the Activities tab?

A: Only the Event Host and Co-Hosts. Guests and Featured Guests cannot view it.

Q: How long are activities stored?

A: The list of activities is kept until the event is permanently deleted.

Q: Will simultaneous edits by different co-hosts be logged?

A: Yes, each edit is recorded in order with its own timestamp.

Remember, we're here to help! If you have any more questions, don't hesitate to reach out to our support team at [email protected]. Happy event planning! 🎊

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